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Title
Text copied to clipboard!Waiter and Beverage Server
Description
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We are looking for a dedicated and attentive Waiter and Beverage Server to join our team. This professional will be responsible for ensuring an exceptional experience for customers by providing courteous, efficient service and knowledgeable guidance about the products offered. The Waiter and Beverage Server should possess communication skills, organization, and teamwork abilities, as well as maintain a clean and organized environment. Key duties include taking orders, serving drinks and food, suggesting options according to customer preferences, managing beverage inventory, and ensuring compliance with hygiene and safety standards. We seek someone passionate about customer service who contributes to a pleasant and welcoming atmosphere.
Responsibilities
Text copied to clipboard!- Receive and accurately record customer orders.
- Serve alcoholic and non-alcoholic beverages as requested.
- Ensure cleanliness and organization of tables and work environment.
- Suggest drinks and accompaniments based on customer profiles.
- Manage beverage inventory and report restocking needs.
- Comply with established hygiene, safety, and quality standards.
- Attend to customers with courtesy and professionalism.
- Assist in setting up and clearing the dining area.
- Record sales and assist in cash closing.
- Work as a team to ensure customer satisfaction.
Requirements
Text copied to clipboard!- Previous experience as a waiter or beverage server.
- Basic knowledge of beverage types and pairings.
- Clear and effective communication skills.
- Ability to work under pressure in a dynamic environment.
- Availability to work flexible hours, including weekends and holidays.
- Good personal presentation and professional demeanor.
- Knowledge of food and beverage hygiene and safety standards.
- Ease in dealing with the public and resolving conflicts.
- Agility and organization in service.
- High school diploma.
Potential interview questions
Text copied to clipboard!- Do you have previous experience as a waiter or beverage server?
- How do you handle dissatisfied customers?
- Are you available to work flexible hours?
- What types of beverages do you know and have experience serving?
- How do you ensure hygiene and safety in your workplace?
- Have you worked in a team before? How was that experience?
- How do you organize your work during a busy shift?
- Do you have any certifications related to food or beverage handling?
- How do you suggest drinks to indecisive customers?
- Are you comfortable standing for long periods?
